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User ManagementAgent Registration

Agent Registration

Agents can self-register through the public registration form on the frontend. This section explains how that process works from the admin perspective.

Registration Flow

  1. Agent visits the registration page on the frontend
  2. Fills in all required fields (name, email, password, region, occupation, company, phone, country)
  3. Submits the form
  4. Account is created with role agent
  5. Welcome email is automatically sent
  6. Agent can immediately log in and start training

Monitoring New Registrations

To see recently registered agents:

  1. Go to Users → Users
  2. Sort by Created At (descending) to see the newest accounts first
  3. Optionally filter by region to see registrations in a specific area

Users List

Welcome Email

Every new user receives an automated welcome email via Mailchimp:

  • French agents receive the email-confirmation-d-inscription template
  • English agents receive the email-confirmation-signin template
  • The language is determined by the agent’s region (auto-detected)

If the welcome email fails to send, the user account is still created. Check server logs for email delivery issues.

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