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Rewards

Rewards are content that agents unlock upon completing a level. They provide incentives for training completion.

Understanding Rewards

A reward:

  • Is linked to a specific Level
  • Has a description (shown before unlock as a teaser)
  • Has content (revealed after the agent completes the level)
  • Can include an image gallery
  • Can optionally grant Self-Famils access

Creating a Reward

  1. Navigate to Training → Rewards in the sidebar
  2. Click Create New
  3. Fill in the fields:
FieldDescriptionRequired
NameReward name — localized EN/FRYes
SlugURL-friendly identifier (auto-generated from name)Auto
DescriptionTeaser shown before unlock — localized EN/FRYes
ContentFull content revealed after completion — localized EN/FR (rich text)Yes
GalleryImages to display with the reward (images only)No
LevelThe level this reward belongs toYes
Is ActiveWhether this reward is visibleYes (default: on)
Grants Self-Famils AccessAutomatically give the agent access to Self-Famils programsNo (default: off)
  1. Click Save

Rewards List

How Rewards Work

Before Completion

Agents can see the reward name and description (teaser) but cannot access the full content.

After Completion

Once all training modules in the associated level are completed:

  1. A Level Completion record is created
  2. The reward content and gallery become accessible
  3. If Grants Self-Famils Access is checked, the agent’s account is updated
  4. A reward email is sent (if configured on the Level)

Auto-Generated Slugs

The slug field is automatically generated from the reward name:

"Tanna Beaches" → "tanna-beaches" "Self-Famils Access!" → "self-famils-access"

You can manually override the slug if needed.

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